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Human resource management refers to a formal system that includes set of activities performed by a HR officer in order to manage the personnel and other resources of an organisation. For performing these activities effectively it is very essential for a HR offices to have certain skills, knowledge and behaviour. These factors are explained below:
Knowledge:-It refers to the information and understanding about a particular subject or situation that come through learning or previous experience. Following are the knowledge criteria that must be present in a HR professional of whirlpool:
Skills:-An ability or capacity developed through systematic and sustainable effort that help in carrying out future complex activities much effectively. Following are the skills that are required by HR professional in Whirlpool:
Behaviour:-It refers to the set of actions that are being represented by an individual as per the present situation. An HR profession of Whirlpool is required to have following behaviour which contribute toward increasing productivity:
For operating business activities effectively and to develop a competent workforce, Human resource officer of Whirlpool is required to conduct various programs in order to promote individual as well as organisational learning.
Learning:- It refers to the process of gaining or developing existing knowledge, skills or behaviour either by studying, practising or by experiencing something. For improving the productivity and accomplishing the objectives effectively it is very essential for Whirlpool to organise various training programs that help in developing the learning among individual working with in the organisation. Learning are of two types i.e. individual learning and organisational learning:
Individual leaning generally focuses over developing skills or ability within a person. For example: it is done when company is focusing over new employees to developing an understanding of their job and operations to be performed.
Individual learning is carrier oriented. Its main aim is develop skills and knowledge among an individual which further help in their career development.
Whirlpool also organise some training sessions during induction program. So that employees can developing learning toward task to be performed while performing their jobs.
Organisational learning is more focused toward developing the skills or ability among group of individuals. For example: this is done when company is implementing changes in their technologies and want their employees to learn methods to operate them.
Organisational learning is task oriented. It help in achieving the desired goals and objective of Whirlpool by developing the skills and capabilities of employees working within the organisation.
Whirlpool organise learning programs for their employees to build up their capabilities to deal with upcoming changes.
Training & Development:- It is a function of Human Resource manger which focuses toward improving the organisational performance. Training refers to an educational program which includes increasing their knowledge, sharpening the skills and changing the attitude in order to enhance the performance of employees. Following table shows the difference between training & development:
Training is a learning process in which skills, knowledge and competencies are developed among employees as per job requirements.
Training is a short term process.
It is job oriented activity and focuses toward improving the work performance of employees.
It requires instruction or guidance in each step involve in developing skills and knowledge
Development refers to an educational process that work toward overall growth of employees.
It is a long term process.
Development is career oriented and focuses on preparing employees for future challenges.
It includes education in theoretical and philosophical concepts.
Continuous Learning:-It refers to the constant expansion of an individual's skills by developing learning and increasing knowledge in response to changing environment. Continuous learning is very essential for the success of an organisation as it help in achieving competitive edge over rivalry. So ,Whirlpool is required to promote an environment of learning where employees can learn new skills and knowledge while working. These skills can be further used to improve productivity and bringing efficiencies. This can be better achieve when company provide opportunities to their employees by assigning different task. It will help in developing knowledge among them and encouraging them to work effectively.
Professional Development:-It refers to the process of increasing and improving the capabilities of employees by providing educational and training opportunities at workplace. Professional development helps Whirlpool in motivating employees and also support in developing the high skilled workforce within an organisation. This skilled team help company in accomplishing their desired goals and objectives. It further support whirlpool in developing capabilities as per the changing environment, so that changes can be adopted within the organisation.
Continuous learning and professional development are one of the important function of an organisation which help in developing competencies that contribute toward achieving pre-specified goals or objectives. This help whirlpool in developing the skills and knowledge among employees. Need of this function for Whirlpool are explained below:-
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