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Introduction to Health and Social Care Sector

Health and social care are referred to a team of members who provide proper care and support to patients. Individuals who need practical support because of disabilities, illness, low income or old age are supported and provided care. Present report is based on different case scenarios. This report cover, implementing different principles in health and social care practices. Further, it covers the impact of policy, legislation, regulation, codes of practice and standards on organization policy and practice. Moreover, it covers the theories that underpin health and social care practice.

Task 1

P1.1 Use of principles in Health and social care practice

According to the case given, Angela is a care worker of Ahmed and Sylvia who are both 70 years old. Ahmed who has Alzheimer's disease and has lost the ability to distinguish between day and night. On the other hand, Sylvia has a hearing impairment and can only communicate by using sign language. Both Ahmed and Sylvia decide that they never want to live in a care home and would rather be cared for at home. After discussion with line manager it was decided that Ahamed will be moved to his home but Sylvia has to stay in care home only. Sylvia got very upset when told of this and feels that she has not been consulted. She feels that she can no longer trust Angela and her children and believes that they are undermining her role in caring for Ahmed. Following are the principles which has to be followed by health and social care...

Dignity

All the patient should be given proper respect. To treat someone with dignity is to treat patients that they are worth, in a sense that they are valued and are respected. All the required supported is provided by the care taker. In accordance with the case, Sylvia feels that Ahamed is valued more and he is given more care. This type of feeling should not arise among patients.

Independence

Patients should be given freedom to take their own decisions. They should be consulted regarding all the changes which will be followed. In simple words, patients should be updated regarding all the decisions which are taken by their care takers. In the given case scenario, Sylvia got very upset when she got to know about Ahmed and feels that she has not been consulted.

Privacy

According to this principle, information regarding the patient's illness should not be shared other than professionals who is responsible to take care that particular patient. Further, patients information can be shared to individuals to whom the patients wants that the information can be shared.

Choice

The patients should be given the right to take decisions regarding the treatments which the professional suggests. They should not be forced on to take treatments.

P1.2 Procedures for protecting clients form harm

It is very important of the professional to protect their patients from any kind of harm. There are procedures which has to be kept in mind so that patients can be protected. Following are few procedures...

Confidentiality

It is one of the main duty of the care taker or any other professional. All the personal information which a patient conveys should not be disclosed to anyone unless patient allows to do so. Patients regularly shares personal information with their care takers. Confidentiality of information protected, then trust among the patient and the care taker is developed. Patient will feel free to convey all the required information to the professional. All the sensitive information will be shared by the patient only if trust and confidence is developed by the care taker and this will positively impact their health.

Care act 2014

According to this act all the information provided by the patient will be confidential and all the treatments will be conducted with the concern of patients.

The Data Protection Act 1998

All the personal information collected will not be shared to any individual. Only authorised personal will be allowed to handle information.

Mental Capacity Act 2005

This act is applied when there is a doubt that the patient has mental capacity to take decisions regarding their own safety. If a patient is not in a state to make decisions, then that individual among family or friends who is very close to the patent will be the one who will take decisions for that patient.

P1.3 Advantages of using a person-centered approach

Person centered approach is something in which patients are the best expert who could explain problem or illness specifically and are best to heal themselves. But in case of professional it is just the opposite. According to care takers the patient is viewed as someone who has to be fixed with the help of various sources depending up on the illness or problem. Following are the advantages of person centered approach...

  • This type of approach is very helpful as it allows the patient to think what actually he/she is facing. They are the one who can explain their problems better than anyone else. On the basis of patients explanation, professional provide treatment.
  • Through this approach patients are valued and recognized.
  • It is helpful in self-development, encourages self-expression and self-awareness.
  • It helps professionals in understanding their patients and in providing them right treatment according to their problems or issues.
  • There is mutual respect, common focus and good communication takes place.

P1.4 Ethical dilemmas and conflicts involved in the case scenario

Ethical dilemma is also known as moral dilemmas. It is a situation in which there is confusion among two options. In simple words it is a stage of confusion where it becomes difficult to make decisions. There are different types of situation due to which individuals face ethical dilemma. According to the case given Sylvia had to stay in care home and on the other hand line manager plan to take Ahmed to his home. Following are the conflicts which occurred in accordance with the case...

Providing care

Angela who is the care worker for both Ahmed and Sylvia knows very well all the personal details about them. As it was given in the case that Ahmed was very violent towards Sylvia because of Alzheimer's disease. In addition to this, Ahmed walked around the house. In such case Ahmed is given more care than Sylvia. But in case Sylvia has a hearing impairment and can only communicate by using sign language. Even she needs to be given equal care. She should be informed regarding all the changes which takes place.

Support

The care worker should provide support to their patients so that they can be understood more clearly. In accordance with the case Sylvia was not given support, the care worker should have provided her all the required information. In addition to this Angela should have supported her so that she would have taken to her home with Ahmed.

Task 2

P2.2 Implementation of policies

There are many policies which health and social care needs to follow. There are many policies, legislations and codes which are followed in health and social care. Following are few policies...

Confidentiality

It is one of the main duty of the care taker or any other professional. Patients regularly shares personal information with their care takers. All the personal information which a patient conveys should not be disclosed to anyone unless patient allows to do so. Patient will feel free to convey all the required information to the professional. Confidentiality of information protected, then trust among the patient and the care taker is developed. All the sensitive information will be shared by the patient only when trust and confidence is developed by the care taker and this will positively impact their health. Following are the legislation...

Care Act 2014

This act makes sure that the treatment provided by the professional are timely given or not. Moreover, all the information provided by the patient will be confidential and all the treatments will be conducted with the concern of patients. Following are the codes which are practised...

CQC codes

This code is helpful in setting out work has to be performed and pointing out references which will be helpful in judging the practices. In addition to this, it is helpful in continually developing training, policies and processes.

P2.2 Local policies and procedures

There are many local policies which has to be followed by the care homes. Most important policy which has to be followed by all the care homes is Care Act. According to change, the act has also been improvised. This Act regulates the roles and responsibilities or powers and duties of all the staffs who work under health and social care. In addition to this, it makes sure that all the treatments provided by the professional to their patients are being provided properly or not. It makes sure that the professional are providing emotional, physical and mental care or not. Moreover, it ensures that professional provide all the information regarding their problems of illness clearly and specifically. These types of act have to be followed by care homes. It also safeguards and protect adults from abuse and neglect.
Local authority also follows data protection act 1998, according to this all the information which is provided by the patient will only be used by authorised person and all the information collected regarding the patient will be destroyed after a certain period of time. This act should be followed by all the health care organizations and should be included in their norms. In addition to this, all the individuals who concerns a health professional should be given should be equally treated by them. No one should be given priority or importance.

P2.3 Impact of policy, legislation, regulation and Codes of Practice on organization policies

These policies, legislation, regulation and Codes are very helpful in ensuring safety of patients. Following are the impact of policies on organization...

Confidentiality

All the information provided by the patients are not shared with anyone until patient allow to share it. These type of policy is very helpful in developing trust and confidence among the patients. It enables the patient to share even the sensitive issues.

Freedom of decision making

Allowing patients to take decision regarding their health problem helps them in providing confidence that all the major decision will be taken by the patient themselves. Following are the impact of legislations on organization.

Data protection Act 1998

With this act patients information will not be shared with anyone except to that person who is authorised for it. This type of legislations are helpful in protecting personal in formation. In addition to this, all the information collected should be deleted after a certain period.

Care Act 2014

This ensures that the treatments is being provided by the professional properly or not. It is helpful in getting all the relevant information regarding the patient's problem or illness.

CQC codes

This type of codes are helpful in guiding and direction to the staffs to health and social care organizations. They act like guidelines which includes all the roles and responsibilities which has to be followed by all the member of the hospitality sector.

Task 3

P3.1 Theories of human growth and development

There are many theories which are helpful in growth and development of humans. Following are the few theories...

Erikson's psychosocial theory

According to this theory, it covers eight distinct stages. According to Erikson crisis occurs at all the stages of development. In each stage who development takes place is being explained. It is in the infant stage how trust and mistrust is developed. Last stage is maturity stage in which ego integrity and despair is developed. In addition to this, the individual always focus on getting new information.

Freud psychoanalytic theories

According to Sigmund Freud there are basically three fundamental structures in forming a personality. Those three structure are ego, id and superego. These stages play a vital role in creating conflicts among the personality and behaviour. Id is an unconscious part which seeks pleasure. Ego is responsible to maintain balance among pain and pleasure. Superego allows the mind which is helpful to control its impulses.

Managing stress

It is very essential for the employees of health and social care to manage stress as in hospitality industry employees have to work in different shifts which increases the work load. To manage it employees should motivate themselves by sharing thoughts, listening to music and by prioritizing tasks.

Behaviour

All the patients will be different and should be handled according to their characteristics. Staffs should mainly focus on fulfilling all the required needs and wants. In addition to this they should be able to control their anger and act accordingly to provide satisfaction.

P3.2 Impact on social processes in diverse society

There are many impact on social processes in a diverse society. Following are the few impacts...

Most of the organization run to earn profit. In other words, main aim of organizations is to earn maximum profit. In hospitality industry, in order to get treatment patients have to pay so that they could get proper treatment. Social processes have impact on poverty, social exclusion, unemployment, marginalisation, etc. These type of patient have to look for different firm who would provide them free treatments. There are few organizations which work in order to provide proper and free treatments. In addition to this, they also provide employment to unemployed people. Moreover, they are very helpful in providing them mental and physical cure. Professional in these organizations understands their patients and provide treatments according to their problems or illness. Health care should work for the betterment of the society. This will be helpful in improving the employment level. Further, providing free services will be helpful for the patients who can not get proper treatments.

P3.3 Evaluating the effectiveness of inter professional working

Interpersonal can be defined as a group of individuals who work and communicate together so that they could provide help to others. It is working environment were all types of professional work together in order to support and guide their patients. There are many benefits of inter professional working. Following are the importance...

  • It is helpful in providing better services to the patients. If all the professional are involved in the working them patients will be provided with the required information or in other words it can be said that they can be given proper treatments according to their problems or issues.
  • There is better team work among the professionals. It will be helpful in motivating each other as all have their own skills and experience which helps them in providing time to time treatment. Professional help each other and become guide them so that they could provide their services effectively.
  • In addition to this, they have better coordination and effective communication. All the professional in team have effective communication and as a result all the members share their ideas and innovation which are very helpful in improving their services.

Conclusion

Form this report, it can be articulated that hospitality industry should keep all the personal information confidential. Personal information should not be disclosed to anyone without the patients concern. There are many acts and policies which has to be followed by all the health and social care organization. Data protection act 1998, is helpful in keeping the personal information secure and safe. In addition to this, all the information collected by the firm has to delete the all personal information after a certain period. Further, there are many models which are very helpful in personal growth and development. Among which Erikson's psychosocial theory include eight stage in which change takes place or human growth and development takes place.

References

  • Abhyankar, S. and et.al., 2012. A risk-based approach to optimize autologous hematopoietic stem cell (HSC) collection with the use of plerixafor. Bone marrow transplantation.
  • Boo, M. and et.al., 2011. Remuneration of hematopoietic stem cell donors: principles and perspective of the World Marrow Donor Association. Blood.
  • Coimbra, F. J. F. and et.al., 2011. Advances in surgical treatment of colorectal liver metastases. Revista da Associação Médica Brasileira.
  • Flores-Guzmán, P., Fernández-Sánchez, V. and Mayani, H., 2013. Concise review: ex vivo expansion of cord blood-derived hematopoietic stem and progenitor cells: basic principles, experimental approaches, and impact in regenerative medicine. Stem cells translational medicine.

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