Innovation is an idea or invention which is converted into product or service and this process is extremely important for growth and survival of a firm. It provides extraordinary opportunities to a firm for increasing sales (Kastelle, 2012). The word creativity is often mixed with innovation due ... Know More

Change can be experienced in every sphere of life, be it personal or professional. With time everything changes and thus it is very necessary for the leaders of the organizations to manage change effectively. The proposed study will try to explore the impact of principals in managing change in ... Know More

Once social media was used for fun purpose and people mostly utilized this tool for connecting with their loved ones who are living at different areas or away from them. In recent times, social media is playing a crucial role in the lives of both companies and individual. In context with firms, ... Know More

3.1 Introduction Research methodology constitutes to be the third chapter of the dissertation and enumerates the entire process which the researcher has employed in collection of all the relevant information and the required data, in order to deduce accurate and precise outcomes of research. ... Know More

Customer satisfaction refers to the term which is usually applied in the field of marketing. It assists management of the business to effective measure that how services and products supplied by the business meet the expectations of customers. The concept of customer satisfaction is associated ... Know More

1.1 Context With the changing preferences of customers, hospitality organisation must focus on imparting training and development to their staff so that they can easily support the staff in enhancing their knowledge so that they can easily deliver required services to the customers. With the ... Know More