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Managing Communications and Knowledge

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Introduction to Managing Communications, Information and Knowledge

In contemporary business operations, an efficient communication system is considered as as a great tool to attain corporate goals. In this context, every business entity determines various strategies for managing smooth flow for transmission of information among different department of organization. By developing an appropriate communication, every firm is able to manage coordination among different department and divisions of company as per the organizational objectives that would enhance efficiency and effectiveness of management decisions along with productivity of company.

The report is going to find various aspects of business communication in three segments. In first part, this report evaluates different decisions that have been taken by managers of Aldi at different level of management. It also determines needs of information to take various business decision as well as role of stakeholder in decision making process in retail firm. In the next part, it examines the current communication system in Omega airline along with different tactics to improve internal communication. In the last, several elements related to collection and recording of information are evaluated.

Task 1

1.1 Discussing the major decisions in Aldi

As per the objectives of business, a range of decisions are taken by managers and departmental heads for managing various business operations. The most important decisions are explained below...

As per the above figure, it is stated that there are mainly three types of decisions taken in particular organization such as strategic, tactical and operational. First of all, strategic decisions include all decisions which are mainly taken by top management of Aldi associated with the expansion of business in new emerging market, opening of new retail outlets, determination of the sales objectives etc.

On the other hand, Tactical decisions are mainly associated with middle management or departmental heads of different divisions of organization as per the guidelines of top managers. In the context of retail organization, these decisions are mainly associated with the selection of target consumers, formulation of strategies for the new product development along with optimum allocation of financial resources.

Apart from that Operational decisions are mainly taken by the lower staff and team leaders for handling the day-to-day business operation. These decisions have been taken to resolve different operational issues in order to provide the support to top managers in strategic decisions o

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