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World Health Organization (WHO) comes to mind first when it comes to the fact of health care. This organization is the mainstream of every health care organization. The tag of WHO is the main thing to watch for. Not only it ensures the certification of any health care organization, but also it satisfies the patient by making them understand that the quality is there. Even though WHO provides the certificate as well as the quality, but there are many other issues that must be checked. The main focus of every healthcare organization is to take good care of every patient who comes across to have a perfect medical checkup. The organization must be ready enough to provide with all kinds of benefits. The patient and their relatives put good faith upon the stuff of the organization when it comes to the part of health treatment. That is why the organization must have a good track record to earn reputation in this competitive market. But in maximum case, it has been seen that many organizations across the world don't have the required structure as well as equipment and facilities for which the patients face trouble. Especially in the case of senior citizens, where the matter of taking extra care appears they face big problems. This report is mainly based on the faults and the lack of care where an Alzheimer's patient got neglected
Causes behind the rising of the issues in a health care organization
There are many reasons behind a health care organization to be notified as a bad health care unit. That is the key point which is going to be discussed over here. A man named Mr. Maddocks was diagnosed Alzheimer's. But there were many issues like frozen meals, lack of taking good care, etc. these are the clear signs of an organization which is not at all well-organized(Henningfeld, 2009). Even there was stuff who don't even know how to use a microwave as well as there were not any refrigerator to store foods for the patients. Several reasons can be found behind all this. First of all the organization is the responsible for not recruiting right stuff for the right job. As it is found that the staff of the organization is not doing their proper work, the organization is failed to earn the good reputation. Secondly, the organization must also take good care of the info structure of the hospital or the nursing home. The wards must be divided in a proper way as well as the beds; the equipment must be there in a ready manner. The stuff must get their proper job field to get the best outcome from the health care center. But in most of the time, it is to be found that many healthcare organizations are not quick enough to respond in the critical situations. Thirdly the on duty staff must do their duties on a regular basis. There is no space for taking things for granted as it is the issue of the health of a person. In this report, Mr. Maddocks is clearly a victim of the social health care department because initially they were told that every possible treatment and good care for the patient would be provided. But eventually, it was not there. Even he had to move in different homes to take the treatment, and at the end of everything lastly he died. The lack of all these required things is the main reason behind the rising of issues in a health care organization.
Presentation of the issues in the media
In every aspect of our society; media is connected with every incident just to bring them up in front of the whole world. In the most number of cases media brings almost 100% truth, but sometimes it does things just to increase its popularity. Newspapers, Television media, internet news and many more media are present all around the world. The issue of health has been the main matter of concern from the Stone Age. Still, now most of the health care organizations face health care issues. The main issue which has been the main issue of the organizations is the structure and the service. Initially, every single organization guarantees the best service and quality, but at the end of the day, it is found that the guarantee of quality is just to make the patient family happy and relieved. Mainly media finds out these points of a victim and brings it in front of the whole world. Here, the newspapers have played a good hand to make this incident famous to the whole world(Lee and Mongan, 2009). Mainly the current situation of the social health organization has been shown over here. In this case, the case of Mr. Maddocks was published in one of the UK’s leading newspapers. The other leading newspapers of UK like the Guardian, Times also have raised about this health care organizations many times. They have mainly shown that the organizations are not working accordingly as they should. All the needs and the requirements of the patients are not given properly to them. They also have mentioned that the basic level of treatment was not delivered to the patient, especially when it comes to the point of the treatment of an old man. Here the daughter of Mr. Maddocks Wanda has complained that her father has not got the right treatment as the social service authority has told them that every benefit would be provided. She also had complained that the meal that was provided was frozen. The stuff didn't even know how to use a microwave. Even there was not a single refrigerator to store food. The British media here has played a good role in describing each and every situation of the victim in an elaborative way. They have told that being a senior citizen and being the patient of Alzheimer, he has not got the right treatment. It is told that the media does maximum things for their publicity and TRP, but in this case, it i9s found that the social health care service indeed is not doing great jobs accordingly as they should do their proper works. In every aspect, they have given the assurance that they would take good care every patient and they also have told the family members of every patient to keep faith upon them(McSherry and Warr, 2010). After giving all the assurance, here Wanda has made many complaints which went against the reputation of these health care services. The newspapers have played a good role over here. They have thoroughly covered all the details of the incident and have brought it in front of everyone. It is highly recommended that the news channel must cover these kinds of issues. This will help the people of UK to learn about the ongoing process of the social activates. As they have much other organization rather than health care, every single thing must be checked before coming into the service. Like this one there are much more news across this planet which remains uncovered. Every single victim must be broadcasted to the world to get the justice.
Different perspective on a specific issue in a health care organization
There are many issues which are raised in a healthcare organization. Most of the issues are mentioned in the above passage. But still, there are some specific issues which are harming the patients severely(Nonprofit Health Care Organizations and the Public Trust, 2006). One of the most dangerous issues is the carelessness of the workers or the employees of the health care organization. There are some normal and basic guidelines that the hospital authority should follow for the safety of the patients, such as taking good and proper care of the patients by serving them hygienic food and germs free treatment. One of the important problems is the use of old and used equipment for surgery of the patients. This is a very serious issue for the organization. It can even kill the patients. According to various surveys, there are many cases where the patients have got infections, and sometimes they were even killed due to the negligence of the hospital authorities. Other than this problem there are also some other problems which are harming the health of the patients as well as the organization itself. For example, in the UK, Mr. Maddocks was killed due to this kind of issues. According to the daughter of the patient, Rwanda, the management, and the health care authority did not take proper care of the patients which caused the death of Mr. Maddocks. Mr. Maddocks had Alzheimer and should be treated carefully, instead of that the health care organization gave him frozen food as they did not know how to use the microwave(Pointer and Orlikoff, 2002). Wanda complained that her father could recover from that stage, but it was the negligence of the hospital authority which caused the death of the father. Beside this, there are many other examples where the negligence and carelessness caused severe harm to the patients and the family of the patients. Another serious point is the communication between the management of the health care organization and the patients as well as their family. If the communication between the hospital or the health care authority and the patient party is not good, the patients and their family members can get affected mentally which is obviously not good for the betterment of the health of the patients. Thus it is the prime responsibility of the management of the health care organization to build a nice and pleasant communication between the management or the employees of the health care organization and the patients and their families. Thus the above research shows that there are many issues which are raised in a health care organization and should be prevented for the sake of the safety of the patients and the betterment of the health care organization. All these issues in a health care organization rises due to the negligence and carelessness of the workers of the organization thus, to prevent the issues raised in a health care organization, it is important for the management of the health care organization to follow all the guidelines mentioned in the above passages and take proper are of the patients(Pratt, 2001).
Impact of the social issues on the development of the service in a health care organization
Service of the health care organizations is getting better day by day, and all the credit should go to the management and the leaders of the health care organization. Nowadays there are many modified and improved services which are served to the patients. These modified and improved services are beneficial for the patients as well as their family members. But all the issues mentioned in the above report somewhat disturbs the modified services and creates a great negative impact on the services provided to the patients and their family members. For example, if the hospital or the health are authority does not communicate in a good and pleasant manner with the patients and their family the management would never be able to implement any new and modified services for the patients and their family members. The prime responsibility of the management of the health care organization is to treat the patients with proper care and using new and modified technology. For example, the management of the health care organization is introducing many new and better hospital equipment and medical examination device, but if the workers of the healthcare organization do not take proper care of that medical equipment and do not maintain those with appropriate care, they would not be able to use them for a long time. This is why the workers of the healthcare organization should first take care and be more concerned about the equipment as well as the services that the management of the health care organization wants to provide to the patients as well as their family members(Shils and Shike, 2006). Thus it is quite clear from the above research that the issues raised in a health care organization are harming the modified and better service that the management of the health care authority is willing to provide the patients and their family members. In all, it can easily be said that if the management can get rid of all the mentioned issues, the health care organizations would be much better and would do their work properly and without any mistake. This is the only way to implement more modified and more improved service for the patients and their family members. The workers of the hospital or the health care organization must be skilled to use the new and improved technical gadgets and also to treat their patients. All the staff of the health care organization must follow the guidelines for the betterment of the all over organization and the health care system as a whole. This essay deals with the various aspects of the issues raised in a health care organization and the ways to prevent them and to present them to the media, it is clearly visible that how much effective these severe issues are and how can they harm the patients, their health, their family member and also the organization itself. On the other hand, this essay also gives the ways to prevent these issues. Thus in all, it should be admitted that the issues raised in any healthcare organization are harming the health care organization and also the patients(Spencer, 2000).
To conclude the report, it must be admitted that the issues raised in any health care organization are ultimately harmful to both the patients as well as the organization itself. From the above research, it is clear that the issues raised in the organization can be dealt by the leaders and the management authority of the organization. For that, the management of the organization must follow some basic guidelines mentioned above in the report and should take some proper and useful strategies for the sake of the prevention of the mentioned issues. This issues being harmful to the patient the authority of the health care organization must be aware and must pay attention to these issues or problems. Other than these, this report also deals with the betterment of the healthcare organization by using some specific and modified ways and technology. As a whole, it must be admitted that nowadays the health care organizations are very concerned about these issues and working hard to get rid of these issues.
Henningfeld, D. (2009). Health. 1st ed. Detroit: Greenhaven Press.
Lee, T. and Mongan, J. (2009). Chaos and organization in health care. 1st ed. Cambridge, Mass.: MIT Press.
McSherry, R. and Warr, J. (2010). Implementing excellence in your health care organization. 1st ed. Maidenhead: McGraw-Hill Open University Press.
Nonprofit Health Care Organizations and the Public Trust. (2006). INQUIRY: The Journal of Health Care Organization, Provision, and Financing, 43(3), pp.190-194.
Pointer, D. and Orlikoff, J. (2002). Getting to great. 1st ed. San Francisco: Jossey-Bass.
Pratt, J. (2001). Is Your Organization a "Learning Organization"?. Home Health Care Management & Practice, 13(5), pp.406-408.
Shils, M. and Shike, M. (2006). Modern nutrition in health and disease. 1st ed. Philadelphia: Lippincott Williams & Wilkins.
Spencer, E. (2000). Organization ethics in health care. 1st ed. New York: Oxford University Press.