Human Resource Management


  • Unit No:
  • Level: High school
  • Pages: 8 / Words 2028
  • Paper Type: Case Study
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  • Downloads: 14630

Introduction to Human Resource Management

Human resource management is a function which helps the organization to increase employee performance in order to achieve their strategic objectives. It is basically concerned with managing individuals within a business corporation which concentrates on policies and systems. Further, HR activities focus on training and development, performance appraisal, rewarding employees, maintaining a working atmosphere and solving disputes within the business organizations. HRM helps enterprises in attaining goals and objectives efficiently and effectively by recruiting competent and motivated employees. This report is carried out for the purpose of understanding better HR concepts. For this, a case study of Leah's bakery is given which deals with breads, pastries, and other types of baked foods. This present report focuses on identifying the cause of the high turnover which Leah's bakery is facing. Further, it also focuses on various motivational factors which enterprises can provide to their employees in order to retain them. Further, it stresses on concentrating on various HR activities with the help of various models. It also involves techniques to control labour to reduce the high turnover rate of an organization.

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Employee's turnover

Employee turnover is a major drawback as it increases the cost for an organization without any mutual benefit to employees and the enterprise. This usually happens when human resources are not satisfied with the working conditions and also with the environment they are working in. The major cause of labour turnover in Leah's bakery:


Workers in today's generation want to show their talent and calibre and want the requisite salary to satisfy their individual goals and objectives. They usually focus on expanding their skills, abilities and experience. This is the major cause of employee's high turnover as they do not have much to show their potential and talent and they are usually fed up with the normal routine work with no essence of exposure and development. This dissatisfaction also results in a poor selection procedure which is opted by Leah's bakery. This can be easily avoided by using effective training and development processes.

Inappropriate salaries and benefits

The major reason why employees leave business corporate is the salary factor. Leah's Bakery pays $6.50/hour to their retail clerk and $9.50/hour to the shift supervisor. For instance, if minimum wages in other bakery and beverage industries is high and Leah's bakery is providing them low as compared to that of market price then it will lead to high labour turnover with no motivation.

Lack in recognition

Lack of recognition is the main reason why 25% of employees leave their jobs. This is generally because employees do not want to be remunerated by good salaries and incentives (Deb, 2006). Apart from this, they want to get recognized by the way how they are performing the job and what compliments they are receiving from their customers.

Superior subordinate relations

According to a survey, 30% of employees leave their jobs just because of their manager's behaviour. In Leah's bakery, the behaviour of superiors might not be good enough with their subordinates and this is the only reason that in 2 years 240 employees have been employed which results in an 800% of turnover. In order to overcome this, managers and employees in Leah's bakery have to communicate with each other and they have to come up with a productive solution which will increase employee's motivation level.

Limited growth opportunity

This is also a major cause for employees leaving the Leah bakery as they feel that, there are not enough development opportunities in the department or bakery in which they are working. After working for some days or a quarter of a year, they feel their duties are redundant and hectic. By getting dissatisfied, they look for other types of jobs (Millmore, 2007). This is the only reason for Leah that she has seen that, over 240 employees have left the bakery in this 2 years period. It further indicates that the labour turnover is quite high as it is almost 800%. This percentage is equivalent to employing a new set of employees for 6 weeks.

No connection with enterprise

Employees who are working have no such connection with Leah's Bakery as employees have to follow all the major decisions which are imposed by the manager. Therefore, it is clearly understood from the scenario that Leah is opting autocratic style of leadership where all the prior decisions are taken by her only. This is also a major cause of employee dissatisfaction as they are not treated as a part of the org

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