This assessment will cover:
- Give all the appropriate areas in professional knowledge and development.
- Give the appropriate skills audit and functions.
- Explain the employee engagement in Whirlpool.
In competitive markets, the success and growth of any enterprise depends on its capability to continuously enlarge and enhance the individual abilities. Developing employees means maximising the performance capacity of their firm. Beside this, role of human resource management in each and every company is to develop teams, organisation and individual's growth (Aarons, Hurlburt and Horwitz, 2011). It is identify as an essential and important part for the company to increase their profit and sales. Main motive behind conducting this report is to identify the requirement of appropriate knowledge, skills and behaviour for HR manager. In this study, given organisation is Whirlpool, which is an American multinational manufacture of home appliances. This report is divided into different tasks which covers personal skills audit and professional development plan for a job role of human resource. Continuous learning and high performance working is discussed in this assignment. At last, key elements of performance management is also includes in this study which help an enterprise to maintain employees turnover and accomplish better results.
P1 Appropriate and Professional Knowledge, Skills and Behaviours That are Required by HR Professionals.
In Whirlpool, there is requirement of Human resource professional who can easily increase profit and sales of the company. Beside this, there are need of appropriate knowledge, behaviour and skills for HR Professional which are determined as under:
It is refer as a understanding and information regarding a subject or job role. Beside this, HR professional should has knowledge about contract law, training and development techniques (Bolman and Deal, 2017). These knowledge are required by Human resource professional which are described as under:
HR professional must has knowledge regarding the contract laws which will help them to maintain reputation of company at market. There are some main lows which are related with the process of human resources management such as hours of working, equal opportunities act, minimum wage act, data protection act and so on. Along with this, knowledge about all acts assist the human resource manager to retain long lasting relation with Whirlpool.
Training and Development Techniques:
This is define another knowledge that must require by the HR Professional. There are many techniques such as job rotation, coaching, job instructions, committee assignments, internship training, case study method, incident method, role play and many other (Choi and Ruona, 2011). All these are important and essential for the human resource manager to achieve better outcomes within predetermined time period.
It is a type of activity or work which needs special knowledge and training. Appropriate and good skill help an individual to solve conflict and communicate all information to the person. There are some skills which are highly needed by the HR professional of Whirlpool, some are discussed as under:
It is identify as an effective and main skill which must has human resource professional of Whirlpool. With the help of this skill, HR manager is able to communicate all information to their staff members.
This is another skill which is also needed by human resource professional in order to solve difficult issue in an easy manner (Hartnell, Ou and Kinicki, 2011). This skills enable workers to evaluate issues, analysis problem severity and assess the effect of alternative solutions.
Leadership Skills :
With the help of this skill, HR professional can easily guide and lead their employees in a systematic manner. Thus, it will be essential for the human resource professional to accomplish long term goals and objectives within predetermined time period.
It is identify as a range of actions and mannerisms made by artificial, system or organisms in conjunction with their environment. It covers the other organisms or systems as well as the physical environment. Behaviour of HR professional should be confident and ethics which are explained as under:
In the Whirlpool, there are different number of policies which are mainly related with employees including performance appraisal, performance measurement and so on. All these type of policies or strategies have to kept confidential. Thus, it is a role and duty of human resource manager in order to kept such type of things in a confident way.
In whirlpool, HR professional must has ethical behaviour which will help them to overcome negative effects in a such manner. This is more essential and significant because in the organisation large number of employees are working and having different cultural valuers, geographical background and so on.
It is another behaviour which is required by HR professional to work with collaborative. Team work behaviour support the HR professional to maintain employees turnover and achieve bette