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People or stakeholders for business are similar in nature where people in working are called as employees. There are diverse culture and nature individual are working at business firm which need to understand by HR managers properly although they have differ motivation and working attribute as well (Anthony and Pa, 2016). This project is based on Harrods which is one of a famous retail section in the UK. The major values of Harrods stands for the Luxury, service, innovation etc. They are operating successfully from past 160 years and also provide employment to more than 3000 employees. In this project there are mainly two things will going to discuss by considering the case study on Harrods. The first section define and describe about the Harrods leaders role in working as well as structure and cultural support to manage changes. The next one will going to depict about motivational consideration through effective team could be define properly. Although, with appropriate team development attributes business suppose to become successful in tenure.
In every organisation leadership plays an vital role in order to accomplish the daily objectives of organisation. Further leadership means the ways of influencing the behaviour of individual through their acts and qualities (Barr, 2017). Therefore in Harrods communication between different employees is essential to perform all the task of organisation in effective manner which can possible only when leader uses different approaches in order to interact with their subordinate so they understand all the skills and capability of them easily which they utilised in future operations.
Company always having some vision and goals which can be accomplished through their good quality of goods and services. In dynamic environment changes are coming with rapid fast speed so in order to make organisation structure according to external alterations then they require to scan all the recent changes coming customers needs, demand and wants and on the basis of such observation make modification in their products and services in order to maintain their sustainability. Generally, the internal employees are resistance to change so it is duty of leader to guide their employees how alterations are vital for the success of organisation and beneficial for career growth of workforce. Apart from it in order to motivate the workforce it is the duty of leader to induce worker for active participation in every decision making which bring positivity in them at the time of performing task (Broséus and et. al., 2016). Harrods is a recognised brand known in all over the world having 330 departments globally. The company known for his luxury services, innovation and sensation and their employees plays essential role in retaining brand value and goodwill. In retail sector employees has to interact with different variety of stakeholders which include both the internal and external factors in order to ensure day to day running of business.
Apart from it company having different rivalry in market so in order to become top most brand in retail market it is important for leader to adopt that leadership style which suited their goals and objectives (Chen and Wang, 2018). Their are different types of leadership styles like autocratic, democratic, bureaucratic and laissez faire style so it is important for business to select most appropriate method or style which help in accomplishing targets of company. In Harrods around 4000 employees are working with additional agency of 3500 so in order to manage all over operation of business and retain their brand image leader adopt democratic leadership style which is also known as participative leadership style or shared leadership style in which all the workforce and members has to actively participate in different decision making of organisation.
The main reason behind the adaptation of this style is that company is multinational brand in retail sector engaged in luxury and designer clothes, handbags so to know all the demand and requirement of customers at all level they want some experienced and innovative person who make improvement in their product and services through innovative techniques. Following are the importance of democratic leadership style are described below:-
Further in order to maintain good corporate culture and managing change in their organisation structure they need to modify the thinking of employees through their career advancement and growth (Duffield and Whitty, 2016). Their are different methods and techniques used for them are following:-
Apart from in order to implement changes in the organisation structure of company it is essential for leaders of Harrods to formulate such tactics and strategies with the assistance of top level that allow them to grab all the external opportunities and remove all the riskier factor that act as hurdle in achieving targets of company (Larsson, 2017). Further transition is a physiological process that occur at personal level in which changes occurs externally while transition is done internally. It is very important for leaders to understand employees reaction regarding changes through their performance and transition is a way of making changes in organisation in efficient manner. Harrods in order to make possible active participation of employees different training and development events has been organised through which proper guidance has been given regarding the importance of employment engagement and it is duty of HR manager to recruit such types of able and skilled employees that help in bringing new changes in their products and services through their creativity and innovation. Harrods management adopt survey procedures in which different strategic plans has been made in order to improving employment engagement and trust for longer period. Leaders uses four main elements in order to managing change along with their people which described below:-
Therefore Harrods must consider the above point in order to implement all the changes in their organisation structure for better results and productivity in effective manner.
Business used and needs effective and supportive team which facilitate an option to define and determine better outcome in range. An appropriate and suitable team always used to get motivated by developing and defining suitable working aspects. At workplace, there is a need of motivation at each and every field of area so that better and supportive team could be crafted. There are certain number of steps get determine which used to understand by HR managers properly which assist them in crafting such teams whom always used to get motivated towards work and enable in accomplish the targets properly.
Harrods are the one whom providing jobs to more than 3000 employees with additional 3500 agencies and concession employees. From past few days business used to face a serious problem related with high employee turnover thus, management need to take appropriate steps for maintain higher employee engagement. Thus, management need to determine and estimated such steps and working attribute which assist them in preparing appropriate and suitable team with motivation. Such consideration will lead to include and define about several number of steps which stated as follow:
Such engagement modes will enable Harrods to develop a team which used to enable them in order to deal with changes. Although, such aspects will enable them to motivate a team properly towards their working objectives and target accomplishment. This will assist them in gaining and deriving better and appropriate outcome for future consideration so that effectiveness could be maintain and manage their work. This engagement used to reduce their employee turnover which further work as a major benefit for a company and its working as well.
Team working is a major task which enable business to accomplish their objectives in better and effective manner. It is really important for a business to develop a team properly and get it mature by define course of time. Hence, Harrods need to understand and determine about the team development attributes properly so that their success used to take place in better and definite manner. Some points which needs to understand by leaders of Harrods while crafting a team define as follow:
Harrods become successful in nature when there teams used to present and perform their work in better and appropriate manner. Such team development attributes used to evaluated by business managers in better and supportive frame of reference. This will assist them in reducing the employee turnover as well as enhance the engagement of each and every single individual properly. Such aspect will lead to contribute in better and effective manner of working. Team attributes and characteristics need to understand and address by leaders of Harrods in better frame. Such things will directly enable them in generate more profit which further enable them to grow and diversified their operations as well.
It get concluded from the project that business is a composition of various people whom working and belong to distinct culture and values. There is a need for HR manager to understand them properly so that better and effective working could be done. Although, leaders need to utilise better and supportive technique for managing work and any kind of change which arrive at business world. Although, by developing and determining suitable and appropriate motivation of team all objectives used to get accomplish in better and definite manner of frame. Thus, it needs to assess by leaders the team development attribute in better and effective manner.
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