Knowledge Management Strategies


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Introduction To Knowledge Management (km)

Knowledge management (KM) is basically defined as a process of sharing, capturing and developing organizational knowledge. This particularly refers to an approach of achieving objectives through making effective utilization of knowledge. Bringing on various areas of research to focus on business strategy and other human resource requirements draws on organizations to work through on improved performance. Gaining an competitive advantage with integration and continuous improvement follows on advising strategy and knowledge management thus operational in organizations. Through defining on programs and working on strategies, knowledge management programs follows through for expectations with requirements related to companies. Knowledge management strategies and initiatives focus on working for information with systems and processes, business requirements defining in knowledge include various organizational elements such as technology. Human resource practices and organizational structure and culture work for ensuring that consistent knowledge is brought through.

With an given organization, knowledge-management strategies works for providing and defining challenges companies are facing. Dimensions being defined all over through making in investments and defining capabilities thus providing organization to succeed. Essential requirements aligning individual to collaborate and interact through making information functional with knowledge management approach. Sharing knowledge aligned directly for individuals and other companies are being functional for interaction and collaboration. Core processes aligned with making functions with supply-chain management with definite needs thus attached are focused on measures and activities defining functional area for resolving on different problems.



LO 1

Knowledge management (KM) is defined process of capturing, developing and effectively applying organizational knowledge. This consistently refers to multidimensional approach of achieving objectives through making effective use of knowledge .Knowledge management deals with business administration, various information systems and other information related with providing on different aspects associated with production of different systems delivering on enhanced methods associated with providing various aspects which involves it (Cereste, Doherty, and Travers, 2003). This particular management roles focuses on defined key objectives of company providing on performance competitive advantages, innovation and sharing of different lessons associated with integration (Barney, 1986).

With these consistent methods survey is done which is directly associated with different goals and other tools with technical and traditional methods fulfilling on different requirements associated with organization. Knowledge management is directly associated relationship attached to customers. These helps in building long term relations associated with clients. Main objectives linked with client satisfaction provides on knowledge that is available and related to customers. As market is moving more towards consumer, an oriented approach that is linked with company on building customer relationship management system and other defined aspects.

There exist distinct approaches of knowledge management within organizations; there are various classification combining on accessibility linked up with knowledge and transforming it. Knowledge processes works in coordination with transformation from one aspect to another (Andersen, Fagerhaug, and Beltz, 2009). Socialisation through which individuals works on aligning observation, externalisation and combination, with different perspectives focused through with documenting and verbalizing experiences and other perspectives (Ströh and Jaatinen, 2001). Developing asset making in flow with transformation related to knowledge. Dimensional measures providing for different flow taking through in various phases focus on coherence and structure with knowledge being given. Dynamic flow related to knowledge is consistently worked on through with distinct stages.

LO 2

Sharing system through knowledge and information through political organization which could be improved with various knowledge management and various information techniques. These include strategies and practices to covers in flow of facts with data with the firm (Mitchell, 2006). Some of tools Some of the tools that can be used are Feedback Database and Shared Project Files, as it will enhance the way in which the management is able to manage the to and fro of knowledge and facts.

Organizational culture and knowledge management:

Management is focused on determining roles of people and communicating to employees what they are contributing through their work (Tseng, 2010). Addressing staff attitudes and encouraging them by prompt feedback by applying new models are some of initiatives taken for future. Other characteristics include believing in human potential, appreciating and encouraging change, effective team working, building trust and honesty and communication through all levels. 

The company undergoing period of intensive change, all in technological, social and economic changes, so there is requirement for management to provide a platform for the changes within the environment (Ramachandra and Lucas,.2010). There is variety of sources that are impacting change in organization which are service improvement e.g. changing delivery of service, organizational one e.g. restructuring, reorganizing and mergers and acquisitions, changes for development consists of career developments such as promotion, changes in work and life balances.

Factors involved during change and relation with KM:

Authority to change, determination of what to be changed, kind of change to make, people affected by change andlastly evaluating change. Changing authority could be manager or person in expertise and will be responsible for making broad decisions, altering culture or designing and implementing new safety program or quality program. Good skills are required and ability to decide what procedure to be followed.


Knowledge management is related with distinct approaches which are thus applied providing in spectrum to be focused on different approaches. Knowledge management strategy focus on prospective users making interventions through with models thus being adopted and providing in approaches linked with users. Driving in various associations and roles being provided on knowledge perspectives focus on availability of computers. Transactional KM focus through for participation and other benefits providing definite list of factors making in approach. Driving attitudes and considering negative prospects contribute on KM approach. Transactional KM defining failures that would determine on selecting KM through an significant factor thus operational.




  • Business Information Sources. (2013). [Online]. Available through: <>. [Accessed on 13th May, 2014].
  • Overton, I., (2013). Stakeholder Analysis – Some Thoughts. [Online]. Available through: < [Accessed on 13th May, 2014].
  • Schindewolf, S.,(2013). Stakeholder Analysis and Management. [Online]. Available through: <>. [Accessed on 13th May, 2014].
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