Operations management plays an important role in the development of an organization. It is an administrative business practice which focuses on yielding highest productivity within organization (Operations and Project Management. 2019). In this report, The organization taken is Samsung in which as a Manager Research and New Product Development, the company wants to enter into the Large Screen Television Market. It wants to develop a minimum screen size of 58 inches or more, which include stadium and park screen. In this report, the effectiveness of operations management principles are critically analysed and reviewed. The concepts of continuous improvement in an operational context is applied. Project Life Cycle and it's applications are critically analysed and reviewed so that the new project can be successfully implemented in the company.
P1. A review and critique of the implementation of operations management principles within an organisational context
In an organization, operations is the conduction of different tasks. These different tasks are the happenings in a systematic way. The management of these tasks according to increase the productivity is known as operations management. It includes the management of the firm from manufacturing to delivery of goods and services. It is an important function within the company through which planning, organizing and investigating different situations of company included. It is a multidisciplinary approach which is used by organizations for optimizing maximum output from the employees. To increase the efficiency of the company, there are different principles of operations management. In case of Samsung the principles of operations management are stated as below:
Principles of Operations Management
It is the basic principles of operations management. It should focus on the problem rather than the techniques (Artto, K., Ahola, T. and Vartiainen, V., 2016). There is no universe solution for each and every problem. Therefore, Samsung should focus on the issue which has to be resolved. Each and every issue has its own way of handling, that is why Samsung should focus on the issue rather than the techniques which can be used to handle it.
An organization have different operational functions that are interconnected with each other. It is the responsibility of manager to handle each operations with effectiveness. If an operations is not performing well it can affect other also. In case of Samsung, the company should process all it's functions with effectiveness. This will integrate all of its department to work with each other. Thus the productivity and profitability will be increased.
According to this principle, 80% of the success of an organization depends upon following the basics of business while rest depends upon the innovation, thinking and perception of the leader (Fleming, Q. W. and Koppelman, J. M., 2016). In case of Samsung, it is going to invest in launching the large screens. Therefore to successfully implement the product in market, company should follow the basic rules of performing the business. These principles can be management, operations etc.
This principle suggests that the managers an leaders should be accountable to the management of an organization. There should focus on the functioning of the firm, whether all tasks are running according to the objective or not. In case of Samsung, the managers should focus on promoting the products through different marketing channels.
The operations management of a company should not be static in nature. The dynamic nature will help the company in adopting new trends and technology. Samsung is lack in taking feedback from its customers that is why the customers are paying less attention towards the product. Customers are the end user of the product therefore feedback is important for th