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INTRODUCTION

Business administration refers to the management of a business in market. It involves all aspects of forecasting and evaluating business operations and decision making related to wide management functions that include association of finance, personnel and MIS services (Kim,Kang and Lee, 2014) . This report is based on the Hilton hotel, which is founded by Conrad Hilton and headquartered in McLean, Virginia, U.S. They are targeting at both business and leisure travellers and they are located in major city, near airports, convention centre and popular vacations destinations worldwide. In this report covered topics are requirement of establishment and implementing management procedures, how to manage effectiveness of work and system and constrain attached to facilities and related budget, factors which are taken  into account in design of office system and so on.

MAIN BODY

1.1 Explain requirements of establishing and implementing office management procedures

Office management procedures  or system refers to the order of steps or operations on basis of which performance of activities are done. In every organization or company management create office procedures manuals which is design in a summary formate which involves all activities or things done in an organization (Dalton, 2017) . The requirement of establishing and implementing office management procedures are consist on size and type of a specific organization. Some points which must be consider while deigning the office procedures are safety and security at work, supply ordering, invoice processing, customer services and so on. Way to present the office management procedures is based on choice of a firm, they can simply post it on bulletin board of workplace or design small office manual and distribute to every staff. It is important for Hilton hotel to develop office management procedure because:-

  • It generate guidelines of general procedures and policies for hotel Hilton which help management to govern the office in managed way.
  • Procedures set order or ways through which lengthy, difficult and complex task can done in or within the allotted deadline by following firm office management procedures.
  • Through it office manger of Hilton can ensure that all employees and other staff have clear job description which help in management and up to date data respectively and change of procedures of company while developing new task or project.
  • Mangers of respective hotel can ensure and evaluate training of workers and staffs that they are doing task properly by following office management procedures.

1.2 How to manage effectiveness of work and system

In any organization it is important to manage work as well as system in effective and efficient manner so that operations will conduct in smooth way in the workplace (Hatch, 2017). It help a company to achieve goal and objective in effective manner and through it employees also get motivated and give their full efforts to achieve particular goal. Hotel Hilton adopt following ways which is describe below to manage effectiveness of work and system in their hotel:-

  • Effective Communication:- Through effective communication Hilton hotel can effectively manage their organization system  because by it they can clearly convey and make understand the work and responsibility of every employees and staffs which leads to smooth functioning in the hotel (Musinguzi and et.al., 2015).
  • Proper Procedures:- For effective management of system in Hilton hotel and its management needs to create appropriate rules and regulation which specifically  ensure proper working of staff members or   employees and by it employees know what to do and what not to do which leads to effective functioning of system in respective hotel.
  • Short- term Goal:-Management of respective hotel should develop or create short term goal that is based on day to day activities which help them in doing planning in effective manner and are  able to understand  employees and staff in appropriate ways which leads to achieving the objective in efficient manner.  
  • Training:- Hotel Hilton management must provide its employees with effective training and skills development program which enhance theireffectiveness of work by that they enable to achieve objective in effective and efficient manner.

1.3 Evaluate how to manage any constraints that attached to office facilities and budgets

It is the responsibility of management in an organization to manage the limitation which affect office facilities and budgets to ensure effective and efficient working at workplace. Management of Hilton hotel take steps to manage constraints which impact on office facilities and budgets are describe below:-

  • Cost effectiveplanning:- The management of Hilton hotel must use cost effective planning which means to adopt something or plan or design strategy which is of good value and  is beneficial and its usage is worth for paid cost (Miller And et.al., 2014). Such as if respective hotel want to expand their workforce, for that first management have to  plan things as well as anticipate budgets accordingly. So that management of respective hotel can effectively allocate the resources that is required for increased number of workforce or employees.
  • Time management:-Plan and strategy which is made or design by mangers must be design by evaluating and involving certain things such as budget, time required, workforce and so on. The employer and employees of Hilton hotel must ensure that their work will complete in given time and resources. If they not do so it will come up as a constraints or limitation which impact to their facilities and budgets. Such as if some work not get completed in allotted time then it required more time and budget which affect the office facilities and budget that is for some other work.  

1.4 Factors which is taken into account in design of office system, procedures and guidance documents

Office system, procedures and guidelines are essential for every organization and required for smooth functioning at workplace (Karunasena,Vijerathne and Muthmala, 2018) . Their are various factors which is taken into consideration when management of a company designing the office system, procedures and guidances, some major factors which is accounted by Hilton hotel while developing the procedures and guidances are mentioned below:-

  • Easily understood:- The office system, procedures and guidance must be design in that manner which can be easily understand by everyone in an organization. Management of hotel Hilton develop rules and regulation or office system or procedures or guidance in such way that it can be easy to understand and communicated to every employers as well as employees or staff.
  • Help in achieving goal:- An organization must design guidance and procedures which help them in achieving its goal and objective in effective and efficient manner. Hilton hotel manager design office system, procedures or guidance which help organization as well as employees in achieving the organization goals and objective in effective and efficient ways.
  • Equal Platform:-The rules and regulation or guidance or procedures of an organization must be based on  provide equal platform to all employees and staff within workplace. Hotel Hilton management design rules and regulation or procedures or office system or guidance by involving and considering all employees and staff, so that no discrimination is done to any one in the respective hotel.  
  • Consider all view points:-Before creating any procedures or office system in an organization it is responsibility of manager to consider all staff view points to make effective policy to everyone. Hilton hotel management ask for every employees or staff viewpoints so that they consider it and design the appropriate rule and regulation or procedures or guidance for effective and smooth functioning of respective hotel.

1.5 How to develop an environment that is conducive to productive work

It is very important for an organization to maintain and develop productive and positive working  environment so that it leads increase in productivity and employees loyalty (Sawyer, 2015). Their are various steps or factors through which managers can develop environment which leads to productive and positive work in workplace, some of the major steps taken by Hilton hotel are descri